- Test Results
- Rights & Responsibilities
- Zero Tolerance
- Access To Information
We are accepting new patients .
Patients can choose to register with a doctor of their choice. However, we advise patients to stay with one doctor. This will enable the doctor to get to know you and so be better able to help you. The doctor you see need not be the doctor with whom you are registered.
If you would like to ring about blood tests, smear or x-ray results, please call or walk in after 12.00 pm unless you have made prior arrangements with the doctor/nurse. Please allow at least 7 working days from the day of the blood test and atleast2 weeks for x-rays and scans, before ringing for your results.
Rights & Responsibilities
You have a right to expect a high standard of medical care from our practice and we will try at all times to provide the very best care possible within the resources available. In order to assist us in this we require that you take full responsibility to ensure that you do not abuse the service e.g. it is your responsibility to keep medical appointments and follow the medical advice given.
Discriminatory, abusive or violent behaviour will not be tolerated. All our staff are here to help you. It is important that
they are never made to feel threatened. The practice will not
tolerate aggression or verbal abuse under any circumstances and we will, if necessary, take further action against anyone who acts inappropriately towards any member of staff or on our premises.
Access To Information
Confidential data patient data will be shared within the practice health care team and with other health care professionals to whom you are referred for care. Your data may be used by clinical teams providing your care for the essential purpose of clinical audit. All individuals with access to your data have a professional and/or contractual duty of confidentiality.
All doctors and staff operate by the practices’ strict confidentiality guidelines. We will not disclose your information to anybody else without your written permission.
Electronic data kept on computer complies with the Data Protection act. Leaflet available at reception for access to medical records.